Shipping policy
Shipping Policy
At Clicky Bezel, we take great care in preparing every order. Watches are carefully inspected and securely packaged before they leave our store to ensure they arrive safely.
Order Processing
Orders are typically processed within 1 to 3 business days after payment is received.
Orders are processed Tuesday through Saturday during our regular business hours. Orders placed on Sundays, Mondays, or holidays will be processed on the next business day.
During product launches, holidays, or promotional events, processing times may be slightly longer.
Domestic Shipping
We currently ship throughout the United States using trusted carriers such as UPS, FedEx, and USPS.
Shipping options and estimated delivery times are displayed during checkout.
A tracking number will be provided once your order has shipped.
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
Signature Confirmation
To help protect high-value purchases, we may require an adult signature upon delivery for certain orders.
This requirement is determined at our discretion based on the order value and shipping destination.
Pre-Orders
Pre-order items will ship once they become available.
Estimated arrival dates are provided as a courtesy and are subject to change due to manufacturer production schedules, shipping delays, customs processing, or other circumstances outside of our control.
If your order contains both in-stock and pre-order items, we may hold the order until all items are available to ship unless otherwise arranged.
Shipping Address
Please verify that your shipping address is correct before placing your order.
Once an order has been shipped, we may not be able to change the delivery address.
Clicky Bezel is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost, Stolen, or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery is the responsibility of the carrier.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us. We will gladly assist in filing a claim with the shipping carrier and help however we can throughout the process.
Clicky Bezel is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the carrier.
Damaged Shipments
If your package arrives visibly damaged, please photograph the package before opening it if possible.
If an item arrives damaged or you believe it was damaged during transit, please contact us within 48 hours of delivery at support@clickybezel.com with your order number and photos of the packaging and product.
We will work with you to resolve the issue as quickly as possible.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Once an order has been processed or shipped, we may be unable to make changes or cancel the order.
Local Pickup
If local pickup is available for your order, you will receive an email when your order is ready.
Please bring a valid government-issued photo ID when picking up your order.
If someone else will be picking up your order, please contact us in advance so we can make appropriate arrangements.
Questions?
If you have any questions regarding shipping or your order, please contact us at: